Hotel CRO Software: It’s All About the Cloud

Your hotel doesn’t need to belong to a big chain to function like it has a central reservations office (CRO). A number of software packages on the market include hotel CRO as part of an overall property management system. Best yet, many of them are now cloud based, so there’s nothing to download, update, or hog space on your existing computer system.

Here are a few examples of hotel CRO software packages:

Designed to work for hotel properties of any size, Frontdesk Anywhere’s intuitive design makes it easy to visually track room availability at any time. Point and click to make a reservation or view a folio. It’s easy for a beginner to use and for power users to take full advantage of bulk updating. Another great feature is the just-in-time room assignment capability that keeps you from continually juggling reservations. The whole software suite includes tools to manage housekeeping, work orders, credit cards, marketing channels, and Facebook integration. Yield management software is also included.

GuestPoint has the small- and medium-sized, independent hotel in mind. This package includes an individual and group reservations function that maximizes the growing potential of online bookings. It’ll even allow customers to book straight from Facebook or their mobile device instead of hunting for your web site’s reservation page or calling your reservations line. GuestPoint also lets you manage invoices, statements, email confirmations, travel agent commissions, customer history, and more.

The core modules of this package include direct reservations, Internet reservations, booking engine channel reservations, itinerary tools, reservation change tracking, credit card handling, guest history, and many general property management tools.

Skyware allows hotels to manage their own online reservations, commission free. You can manage reservations in real time from your own web site using multiple language options. You also have the ability to handle groups, special packages, and add-ons such as spa activities and incidentals.

SmarteHotels.com can get your hotel CRO efforts off the ground—and into the cloud. Contact us today.

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