Smart eHotels helps you build a relationship with your buyers

Say, “Thank You”

When an agent books your hotel on your GDS, we follow up. Smart eHotels™ representatives call the agent or corporate buyer on the phone immediately and say, “thanks, and call us any time we can be of assistance.” It’s not an automated email, it’s not a pro forma gesture: it’s a solid contact on behalf of your hotel to an agent who will likely need a room in your market again. Our experience with this technique demonstrates its power – while many agents are not willing to take the time for a substantive conversation, others have provided valuable feedback and explored new opportunities with our sales team. With Smart eHotels, you aren’t buying technology – you are hiring a team of customer service experts representing your hotel in the global travel industry.